ComprehendlyFrontline worker
Stay in the conversation. Watch the form keep up — required fields filling as you talk, ready to review before you leave the visit.
Care, disability & community support
Complete care forms through natural conversation
Keep your care-plan, intake, incident, consent and review forms. Let people complete them by voice, chat or phone — in the language that works for them — and send complete, reviewable answers back into the systems you already run.
- Your care form
- Natural conversation
- Fields filled & reviewed
- Complete answers + source trail
- Your care system
Who it’s for
Four people around the same form. Imagine each of them finishing their part without leaving the conversation.
Client
Speak or chat at your own pace. Ask what a question means. See your answers before anything is submitted.
Whānau / supporter
Share goals and preferences in everyday language. No staff login. No glossary of internal codes.
Quality / operations
Open a submission and find complete fields, provenance and review history already attached — ready for the questions that come later.
See it in action
A care-plan review, field by field
Same review form you recognise. A natural conversation in the middle. The same answers ready for your care system at the end.
- Start from your formYour current review form and the care system it already feeds.
- Talk naturallyWorker and client talk about goals and preferences; fields fill as they go.
- Catch what’s missingA required answer is still empty — Comprehendly asks the follow-up you approved.
- Review togetherWorker and client check and correct values before anything is submitted.
- Send it where it belongsThe completed form lands in your care record, with source detail and timestamps.
- Or use another channelThe same form by client chat, another language, or a scheduled phone call.
Workflows care teams run every week
The same structured forms you already trust — completed by conversation, then returned to your current system.
Care & support-plan reviews
Worker and client talk naturally while your review fields fill in. Anything still required is asked before submit.
Incidents & safeguarding
Guided voice right after the event completes your incident form — with room for escalation and human review.
Intake & needs assessment
Client, whānau or worker complete your intake form by chat, voice or phone, with missing answers caught early.
Consent & supported decisions
Clear information, acknowledgements and preferences land in your form fields — ready for your team to review.
Outcomes & scheduled reviews
Chat, voice or phone outreach gathers answers before a review, and follows up when someone hasn’t responded.
Integration
Add completion support around the care system you already run
Keep your care forms, fields, review steps and downstream platform. Choose a widget for an existing portal or use the JSON API when the completion experience belongs inside your own application.
Widget or sandboxed iframe
Mount the assistant, fill or submissions widget with forms.js. Add guided voice, chat, multilingual or assisted completion without redesigning the staff or client portal.
JSON API and webhooks
Load published fields, pass client context, start voice capture, read or save submissions, and send completion events back to your CRM or care platform through webhooks.
Structured data stays structured
Comprehendly returns the fields your system expects, with review and source detail where configured. It is an assistance layer around your existing record, not a replacement care-management system.
A useful distinction
Comprehendly and AI scribes
Voice can mean a lot of things. Here’s how structured form completion differs from note-writing tools.
Typical AI scribe
Comprehendly
Starts from
An open conversation
Your existing form
Gives you
A note or summary
Answers in your required fields
Fits into
Documentation written later
The form process you already run
Completeness
Summarises what was said
Asks for anything still missing
Evidence
Transcript and generated note
Completed form, source trail and review history
Ways people can complete the form
Different channels — the same form underneath.
Together
Worker and client talk; the form fills as the conversation unfolds.
Voice
Someone speaks their answers into the same form fields.
Chat
Guided chat for people who prefer typing — same form underneath.
Phone
Complete the form on a call when that’s what works best.
Multilingual & accessible
Respond in a preferred language or mode; your form still comes back complete.
Scheduled outreach
Reach a caseload for reviews and outcomes without staffing every call by hand.
Accessible, reviewable, still human
People can understand the questions, correct their answers, and get a person involved when they need one. AI helps fill the form — it doesn’t make care decisions.
Human review
Answers can be checked and corrected before they reach your care system.
Consent & acknowledgements
You choose which explanations and acknowledgements are required.
Source trail
Each answer can keep where it came from, how it was completed, and when.
Ask for a person
When someone needs a human, the conversation can hand over on purpose.
Australia & New Zealand
Built for the way care is expected to be recorded
Preferences, decisions, consent and incidents need to be clear and complete. Comprehendly helps you capture that information — your organisation remains responsible for meeting its own requirements.
Australia
The Aged Care Act 2024 and strengthened Quality Standards have been in effect since 1 November 2025. Rights-based care, supported decision-making, care-plan involvement and incident records all increase the need for complete, reviewable structured information.
New Zealand
The Code of Health and Disability Services Consumers’ Rights and Ngā Paerewa NZS 8134:2021 expect effective communication, informed choice, person- and whānau-centred planning, and evidence that services meet the standard.
Comprehendly helps with form completion and keeping a clear record. Your obligations depend on your service and contracts — and those stay with you.
Common questions
Can Comprehendly use our existing care forms?
Yes. Keep your care-plan, intake, incident, consent and review forms. Comprehendly adds conversational completion while preserving the structured fields your organisation relies on.
Does it replace our care-management system?
No. Completed answers go back to your current platform through APIs, webhooks or exports. You keep the system you already run.
How is Comprehendly different from an AI scribe?
Scribes usually turn a conversation into a note. Comprehendly fills the fields on your existing form, asks for anything still missing, and keeps a trail of where each answer came from.
Can a worker and client complete a form together by voice?
Yes. You can talk together while the form fills in — then both of you can review before anything is submitted.
Does Comprehendly decide consent or clinical outcomes?
No. It helps people complete forms consistently. Clinical, eligibility and consent decisions stay with your team and your organisation.
Does this make us compliant with aged care or Ngā Paerewa rules?
Comprehendly helps you capture complete, reviewable form answers. Your exact obligations depend on your service and contracts — and those remain your responsibility.
Other industries
The same approach works beyond care — whenever an existing form needs a better way to be completed.
Bring one care form. See it completed conversationally.
Keep your structured fields and downstream workflow. Add the completion modes your workforce and clients actually need.